Frequently Asked Questions
Can I upgrade my membership to a Family Membership?
Yes - if you currently have a direct debit membership with us, you can upgrade your subscription to a family membership. Please telephone 028 9448 1499 and a member of staff will advise you how to go about this. We will need the details of everyone in your household that you wish to add to the membership, along with proof of their age and residence.
Who can join a Family Membership?
Two adults and unlimited children (up to 18 years of age). Please note that all members under the one family membership must live in the same household. Proof of residence must be provided when signing up for the membership.
Do the two adults have to be married?
No., the two adults can be siblings, friends, or anyone over 18, as long as they live at the same address.
We have four adults over 18 in our house, can we take out two Family Memberships?
Yes there is no problem taking out two family memberships for the one household.
I think that I might qualify for a concession membership, how do I chna?
If you think you qualify for the concession family membership, please contact one of our leisure centres and someone will be happy to help you. Details of our concession criteria are available at antrimandnewtownabbey.gov.uk/more
Please note you will need to provide proof of your concession when you join and also on a regular basis. We will let you know when your concession evidence is due for renewal.
How do I join?
You can join online at antrimandnewtownabbey.gov.uk/more or you can book an appointment with one of our membership advisors by telephoning 028 9448 1499.