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What To Do If Something Goes Wrong

Report flooding on roads, burst water mains and blocked drains:

Call Flood Incident Line T. 0300 2000 100

(This number operates 24hrs a day.)
 

The public should report any incidents of flooding to the Flood Incident Line number T: 0300 2000 100.  This number is available 24 hours a day, seven days a week.  You don't have to decide which organisation you need to ring and you don’t have to contact the Rivers Agency, Roads Service or NI Water - this will be done for you.  When you ring, a member of staff will take all your details and contact the appropriate agency on your behalf. You can also call this number if you need sandbags to protect your property.

Other Useful Numbers
Northern Ireland Housing Executive
General Enquiries Office T. 03448 920900
Repairs & Emergencies T. 03448 920901

Northern Ireland Electricity
Customer Helpline T. 03457 643 643

British Telecom (BT)
Customer Services  or to Report a Fault T. 0843 850 2091

Gas Emergency Service
To report the smell of gas or a gas leak T. 0800 002 001

Northern Ireland Water
Mains Water Quality including Sewers/Drains T. 03457 440088

Transport NI
Roads, Footpaths, Blocked Gullies T. 0300 200 7891

Rivers Agency
Rivers or Watercourses T. 028 9260 6100