Delivering Excellence in Customer Service
01 March 2018
Antrim and Newtownabbey Borough Council’s LEAN (Linking Entrepreneurs in Antrim and Newtownabbey) Network invite local businesses to take part in an excellent workshop this month. On Wednesday 21 March from 6pm – 9pm in Antrim Civic Centre, Conor Houston will present the “Delivering Excellence in Customer Service” workshop.
Conor will share his experience and insights, gained as both a lawyer and strategic advisor, into how to develop excellent relationships with your current and potential customers. During this workshop he will help you to know your customer, impress your customer, manage expectations, develop and improve communications.
This event is open to all businesses in the Antrim and Newtownabbey Borough Council area and includes a light supper. The workshop is free to attend however places must be booked in advance by contacting T. 028 9034 0017 or E. [email protected]