Display of Rating
Display of Rating
As of 7 October 2016, following notification of your rating you are legally required to display the sticker provided by your district council. You will need to do this 21 days from the date you receive notification. By law, you must display the sticker at or near each entrance to your premises that is available for use by customers. Stickers must be displayed in a location where they can be readily seen and easily read by customers before they enter the establishment when it is open for business.
Informing the Customer
Under the Act you and your relevant employees e.g. front of house staff, must also tell customers, if asked, the rating the business has received. This applies in a face to face situation as well as over the phone.
Removal of Sticker when a new rating is given
You must remove your food hygiene rating sticker from display, and destroy it, once it is no longer valid. The sticker will no longer be valid 21 days following notification of a new rating, where the rating has changed, or when there has been a change in ownership of the business.
Failure to Display Your Rating Sticker
It is an offence not to display your sticker. If you fail to display your sticker, display an incorrect sticker or mislead customers in relation to the food hygiene rating, Antrim and Newtownabbey Borough Council can take enforcement action. This may be through the use of fixed penalties notices. A fixed penalty notice will offer the opportunity for a person to pay a penalty of £200 within a period of 28 days, from the day that the penalty notice is given, or a reduced penalty of £150 if payment is made with 14 days. The Food Hygiene Rating Act (Northern Ireland) 2016 also allows for prosecution where necessary through a Magistrates Court.